Creating digital experiences that connect and engage with your customers.
In a highly data driven world of algorithms, artificial intelligence and chatbots, it is easy to get swept up. We balance being at the forefront of cutting edge technology and innovation, with understanding human behaviour and user motivations. This ensures we are designing the most effective, user-centred web solutions that drive leads, grow brand awareness and ultimately increase revenue.
Working with us is real easy.
It’s the preparation and work that goes in that dictates the quality of the work that comes out. From idea generation through to planning, scoping, wireframing, designing and building - we have proven processes and systems that ensure we create meaningful human digital interactions together.
If you are looking for a new website design and build, or in need of a company to take care of your existing website, we are your technology partner to take your online capabilities to the next level. Our key focus is on creating engaging content and enhancing usability.
Meet your Digital Project Manager, Jolene Hellund
"I focus on the customer experience and your sales and marketing objectives to create the right digital solution."
With over twenty years global project management experience, Jolene excels at gathering requirements and problem-solving. From simple, beautifully-designed websites, to complex back-end integrations, Jolene oversees every aspect of the project ensuring high quality outcomes and seamless delivery every time.
WEB SERVICES
We offer real help with...
Digital Solutioning
We are problem solvers. You tell us your challenges and pain points, and we determine the solution that helps overcome them to achieve your business objectives.
UX/UI Design
We understand human online behaviour and integrate this into exquisitely-designed, seamless and easy-to-navigate digital interfaces - designed to connect your user with your content in as little time as possible.
Website Audits
We review your analytics, competitor websites, customer user journeys and content, and produce an insightful report with executable recommendations.
Digital Consultancy & Project Management
We utilise our depth of experience and digital knowledge to advise you on best practices and the latest technology.
Website Development
Our development options range from enterprise solutions to cost effective low-code options. Your team, our team or offshore - we offer flexible development alternatives.
Google Analytics & SEO
We review your Google Analytics setup, add Google Tag Manager, link your Google accounts and configure according to best practices. We review your search rankings and make improvements using Google AdWords and SEO best practices.
Technical Partners
We turn complicated problems into easy solutions. Through our discovery stage we listen and brainstorm together to nut out the project objectives and requirements. Then we match the project needs with the technical partner that will provide the best possible solution and outcomes for our clients.
HOW WE WORK
Our website creation process
Whether your site is the destination of your marketing efforts or the key to a business process, your website is a vital business asset. We adapt our process to your needs to ensure a high quality web solution that engages with your customers and drives results.
WHAT OUR CLIENTS ARE SAYING ABOUT US
Real results.
Jolene and the Hot Mustard team are fantastic to work with. They are responsive, organised and full of great ideas for our business – which they have taken the time to really get to know. I love how they can take our ideas and build on them to create a website that looks great while also being user friendly. We have so many bespoke needs and Hot Mustard are always excited to take on new projects and find a way to give us exactly what we need.
TANIA BARTHORPE
Marketing Manager, Allied Medical
DISCOVERY
With a sound understanding of business processes and the ability to work from a blank sheet of paper, we can help guide you through this critical stage. From workshops with key stakeholders and interviews with users, to user journey mapping and establishing a MVP (minimum viable proposition).
WIREFRAME & DESIGN
Visualising early in the process makes sharing and collaborating with key stakeholders easy. Our experienced UX designers will bring your ideas to life in an interactive wireframe or design prototype depending on the project scale.
DEVELOPMENT & TESTING
Your team, our team or an offshore team - successful development is about attention to detail, thorough functional and user testing and being agile.
CONTINUOUS IMPROVEMENT
In an ever-changing digital world, a project isn’t finished once it is live. Continuous improvements are essential to adoption and engagement. We provide the training, support and maintenance options to fit your goals.