top of page

45 results found with an empty search

  • Real Digital Experiences | Hot Mustard | UX Design, Web Development, Google Specialists

    Hot Mustard creates digital experiences that connect and engage. From designing user-friendly websites to ensuring google best practices and search optimisation, we deliver results. WEB Real experiences. We design website experiences that transform brands for the better. ENQUIRE Creating websites that connect and engage with your customers. In a highly data driven world of algorithms, artificial intelligence and chatbots, it is easy to get swept up. We balance being at the forefront of cutting edge technology and innovation, with understanding human behaviour and user motivations. This ensures we are designing the most effective, user-centred web solutions that drive leads, grow brand awareness and ultimately increase revenue. Working with us is real easy. It’s the preparation and work that goes in that dictates the quality of the work that comes out. From idea generation through to planning, scoping, wireframing, designing and building - we have proven processes and systems that ensure we create meaningful human digital interactions together. If you are looking for a new website design and build, or in need of a company to take care of your existing website, we are your technology partner to take your online capabilities to the next level. Our key focus is on creating engaging content and enhancing usability. WEB PACKAGES Meet your Digital Project Manager, Jolene Hellund "I focus on the customer experience and your sales and marketing objectives to create the right digital solution." With over twenty years global project management experience, Jolene excels at gathering requirements and problem-solving. From simple, beautifully-designed websites, to complex back-end integrations, Jolene oversees every aspect of the project ensuring high quality outcomes and seamless delivery every time. LINKEDIN CALL JOLENE WEB SERVICES We offer real help with... Digital Solutioning We are problem solvers. You tell us your challenges and pain points, and we determine the technical solution that helps overcome them to achieve your business objectives. UX/UI Design We understand human online behaviour and integrate this into exquisitely-designed, seamless and easy-to-navigate digital interfaces - designed to connect your user with your content in as little time as possible. Website Audits We review your analytics, competitor websites, customer user journeys and content, and produce an insightful report with executable recommendations. Digital Consultancy & Project Management We utilise our depth of experience and digital knowledge to advise you on best practices and the latest technology. We oversee the full project life cycle ensuring your website solution is delivered on-time, on-budget and provide training for you to take it in-house. Website Development Our development options range from enterprise solutions to cost effective low-code options. Your team, our team or offshore - we offer flexible development alternatives. Google Analytics & SEO We review your Google Analytics setup, add Google Tag Manager, link your Google accounts and configure according to best practices. We review your search rankings and make improvements using Google AdWords and SEO best practices. Technical Partners We turn complicated problems into easy solutions. Through our discovery stage we listen and brainstorm together to nut out the project objectives and requirements. Then we match the project needs with the technical partner that will provide the best possible solution and outcomes for our clients. HOW WE WORK Our website creation process Whether your site is the destination of your marketing efforts or the key to a business process, your website is a vital business asset. We adapt our process to your needs to ensure a high quality web solution that engages with your customers and drives results. WHAT OUR CLIENTS ARE SAYING ABOUT US Real results. Jolene and the Hot Mustard team are fantastic to work with. They are responsive, organised and full of great ideas for our business – which they have taken the time to really get to know. I love how they can take our ideas and build on them to create a website that looks great while also being user friendly. We have so many bespoke needs and Hot Mustard are always excited to take on new projects and find a way to give us exactly what we need. TANIA BARTHORPE Marketing Manager, Allied Medical DISCOVERY With a sound understanding of business processes and the ability to work from a blank sheet of paper, we can help guide you through this critical stage. From workshops with key stakeholders and interviews with users, to user journey mapping and establishing a MVP (minimum viable proposition). WIREFRAME & DESIGN Visualising early in the process makes sharing and collaborating with key stakeholders easy. Our experienced UX designers will bring your ideas to life in an interactive wireframe or design prototype depending on the project scale. DEVELOPMENT & TESTING Your team, our team or an offshore team - successful development is about attention to detail, thorough functional and user testing and being agile. CONTINUOUS IMPROVEMENT In an ever-changing digital world, a project isn’t finished once it is live. Continuous improvements are essential to adoption and engagement. We provide the training, support and maintenance options to fit your goals. Enquire CTA Strip Talk to us about your next website project. Whether it is a UX/UI challenge, a new website idea, or as simple as increasing your search rankings. We're here to help. Choose an option LET'S CHAT Thank you. One of our team will be in touch.

  • NIWA Future Coasts Aotearoa | Hot Mustard

    This game simulates a coastal lowland community under climate change. From creative concept, to user experience design and development, working alongside our gaming development partner, this is the third serious game we have designed and developed for NIWA. < NIWA - FUTURE COASTS AOTEAROA Helping people & communities plan & adapt to climate change. Overview This game simulates a coastal lowland community under climate change. It aims to provide transformative tools that support decision-making and change. From creative concept, to user experience design and development, working alongside our gaming development partner GEOAR, this is the third serious game simulation we have designed and developed for NIWA. PLAY GAME CREATIVE OBJECTIVES To create a game that... Continues the objectives of the first two games. The new game needed to fulfil the educational objectives of the previous games by immersing the user into the environment where climate change threats become more real and encourages conversations. Highlights and demonstrates the four main coastal environment water threats: River floods, storm surges, rising sea levels and rising groundwater can occur all at once. In this game, players experience a community response to these events and build an understanding of adaptation options, impacts, and future planning. Encourages engagement to capture relevant NIWA data insights. One of the purposes of the game is to collect player behaviours to support the construction of behavioural models. Data harvesting is a key objective, used to identify clusters or patterns of behaviour not based on intentions, but based on actions. Aesthetically feels like a cohesive new addition to the existing ‘game franchise’. The look and feel of the first two games has a unique charm and character that captures ‘Kiwi culture’ and landscapes. To build on the equity in the existing look and feel, we continued these graphic themes to create a series of games that are part of the same ‘game franchise’ family. Makes improvements to the interface to improve the user experience. While we wanted to make the game feel like a cohesive part of the franchise - as we did from My Coastal futures to the Township Flood Challenge - we also saw an opportunity to make strategic interface improvements to further enhance the user experience. Looks at the location reference of the game. Location = anywhere. We based the last two NIWA games on known references to existing townships. By incorporating more water threats, (and multiple farms, a township and a marae), this game has broader implications to more New Zealanders. GAME DESIGN EVOLUTION Our creative journey Every aspect of this game simulation was carefully crafted with well thought out elements and user experience. The game design draws players in and provides educational opportunities and learning pathways to encourage playing again to try and create different outcomes. The game is relatable and creates real conversations around coastal living and how to adapt to live well in an ever-changing environment. GAME FACILITATOR For the game facilitator, we chose the New Zealand Dotterel, a cute little bird with two distinctive populations, one on the North Island and another on the South and a few other populations scattered all over the country. AVATAR DEVELOPMENT Continuing on from the success of the use of avatars in the previous 2 games, we created a new series of avatars to add to our ever growing avatar family. USER INTERFACE DESIGN Our Senior User Experience Designer utilised the design prototyping tool, FIGMA, to map out the detailed game user journeys and provide a user interface guide to the developers. GAME ANIMATIONS The Future Coasts Aotearoa game is brought to life by the many animations created and implemented throughout the game. A TRUE PROJECT PARTNERSHIP Real results. Hot Mustard do a great job of taking complex data and science-based content and displaying it in user-friendly, simple interfaces that makes the data easy to understand and convey the messaging we need. They excel in user experience design using tools such as FIGMA to prototype what exactly will be built, so there’s no surprises during development. Jolene and the team are consultative, excellent problem solvers, take initiative and deliver to a high-quality standard, on-time and on-budget, and we really value this reliability. ALEX FEAR Senior Communications Advisor, NIWA Need new, original ideas that engage your customers & deliver results? Get in touch with us, we have plenty of bright ideas. LET'S CHAT Thank you. One of our team will be in touch.

  • Hot Mustard | Digital Marketing Agency | Content & Creative | Social Media Agency | Clients NZ Wide

    Hot Mustard is a marketing and digital agency with a difference. We become champions for your business to discover, target and engage your audience for real results. With clients New Zealand wide we understand regional and rural marketing. CONTACT US A marketing and digital agency with a difference. We become champions for your business to discover, target and engage your audience for real results. Real savvy. Today's audiences are fragmented, discerning and frankly have a lot going on! At Hot Mustard, we use a broad range of tools, experience and savvy to identify your audience and get them to pay attention. SERVICES Strategy We deep dive into your business and build a clear, effective and relevant marketing strategy. MORE >> Digital Boost your online visibility and improve performance across every digital touchpoint. MORE >> Creative We conceptualise ideas that differentiate your brand and get your audience's attention. MORE >> Content We curate engaging, scroll-stopping content that performs on all channels. MORE >> Real convenience. What really makes us different is we are your one-stop marketing partner. We have specialists in marketing, creative, social, media and web all under one roof, making it easier than ever to collaborate. It also means we're fully accountable for results! STRATEGY & CREATIVE MEDIA & SOCIAL UX DESIGN & WEBSITES ABOUT VISIT VISIT Real help. We’ve stripped back the layers of management so that you work directly with key staff, including senior creative personnel. MEET OUR PEOPLE Real results. We believe successful outcomes start with sound and mutually-beneficial working relationships. We take the time to understand your business, your goals, and the KPI’s that matter to you, so we can add tangible value. We don’t care about winning ad awards - we care about delivering measurable results that drive business growth, and make our clients look good. Te Pari has used Hot Mustard for marketing strategy and services including a major brand redevelopment for over 20 years. Hot Mustard has developed a strong understanding of our business and is also in tune with the wider trends within the agricultural industry. JEREMY BLAMPIED Global Sales and Marketing Manager, Te Pari Products Auckland Hamilton Tauranga Our locations Let's chat. We're a friendly group of real people, who love to talk all things marketing & creative. CONTACT US

  • About Hot Mustard | A Specialised Team Adapting to Changing Demands

    Meet Hot Mustard, a small but highly specialized team adapting to an ever-changing world. Discover our innovative approach to marketing and creativity. ABOUT US Real convenience. We are a small but highly specialised team developing new ways of working to meet the demands of an ever-changing world. ENQUIRE WHAT DO WE OFFER? One building. Multiple specialties. What sets us apart is that we have dedicated specialists in strategy, creative, content, media and digital all under one roof. Sister businesses Diamond Media and Hum Interactive make it easier than ever for collaboration to maximise efficiency and deliver consistency across all touchpoints. It also means we’re fully accountable and can optimise campaign performance quickly. We are in it for our clients, not ourselves. We believe successful outcomes start with sound and mutually-beneficial working relationships. We take the time to understand your business, your goals, and the KPI’s that matter to you, so we can add tangible value. We don’t care about winning ad awards - we care about delivering measurable results that drive business growth, and make our clients look good. We’ve been around for 27 years. Our values haven’t changed. Paul and Nickie started Hot Mustard in 1997 and very quickly earned the reputation of NZ’s leading agri-marketing experts. While our work has expanded into various industries over the years, the way we work hasn’t changed. We’re reliable, transparent, down to earth, and always go the extra mile for our clients. We’re a passionate bunch. And productive too. We love what we do. And it shows in our work. Being passionate might get us out of bed in the morning – but experience, capability, talent, insight and discipline deliver results. We have handpicked a highly skilled team of specialists who are experts in their chosen fields but aren’t afraid to roll up their sleeves and get stuck in to get the job done. We work hard. MEET OUR TEAM CLIENT TESTIMONIALS Real results. Having worked with Hot Mustard over a decade ago, we recently re-appointed them to help re-align our brand positioning to better reflect our commercial offering. It's important that we partner with an agency who listen, and have an integral understanding of our business and sales strategy. We are impressed with the way the team at Hot Mustard has elevated our marketing and communications to the next level, creating engaging content that has improved the way we connect with our customers. Their service is second to none and their ability to analyse results, measure campaigns and provide ongoing insights and recommendations helps us make data driven decisions while staying customer-centric. TERRY WEARMOUTH Marketing Director COMMUNITY SUPPORT Real social impact LEARN MORE What sets us apart? No commitment. We work with brands on a project by project basis. That means no agency contracts for you and more variety for us, it's a win win. How can we help? LET'S CHAT Thank you. One of our team will be in touch.

  • Brand & Marketing Workshop Packages | Real Solutions I Hot Mustard

    Tangible, transparent and totally collaborative, our brand & marketing packages have been designed to help you on your journey. BRAND WORKSHOP PACKAGES Real direction. Tangible, transparent and totally collaborative, our brand packages have been designed to help you on your journey. ENQUIRE We're making our brand workshops more accessible for businesses like yours. Maybe your business grew organically, without much intentional investment. Perhaps you acquired other companies or merged businesses, leaving a mix of brand values and identities. Whatever factors might be holding your business back, we can help pave the way forward with a range of services, bundled to suit your budget and brand needs. Our Brand Workshop Packages When it comes to making brand or marketing changes there is nothing like a workshop session to ensure that everyone is on the same page and heading in the right direction. Designed for businesses with multiple stakeholders who need alignment and clarity on the best way forward. Brand R efresh Tailored to businesses with brands that have become outdated, or the hierarchy is confused. We’ll help you remain relevant in a changing market with a revitalised brand image and recommendations on how to simplify or refresh your brands to appeal to your ideal target audiences. PACKAGE INCLUDES: 1–2-hour discovery workshop Design and marketing refresh Brand hierarchy recommendations Creative messaging recommendations Brand book expressing new brand refresh with marketing examples New Brand This workshop helps simplify and clarify the development of a new brand for a business, product or service. It is a deep dive into your strategic positioning, establishing your identity and visual look and feel, with a delivery of a full suite of assets for internal and external communications. PACKAGE INCLUDES: 1–2-hour discovery workshop Name and visual identity recommendations Logo design Brand guidelines Brand book expressing new brand refresh with marketing examples Brand Strategy Ideal for existing brands ready to embark on the next stage of growth. We'll review your current brand assets and messaging, define your target audience and develop new ideas to express your brand across a full suite of marketing channels. PACKAGE INCLUDES: 1–2-hour workshop Existing brand and competitor review Marketing recommendations with tactical examples How it works Our Brand Workshops are open, collaborative and some even say, enjoyable. It's a journey of discovery or, for others, re-discovery. PART ONE The Workshop Our brand workshops begin with an up-to-three-hour, in-house workshop with your team. This is where we learn about your business, its structure, target markets and ambitions. We look at your mission, vision statements and objectives. If you don’t have these yet, we develop them alongside you. We audit your current brand look to determine if a ‘refresh’ is required. PART TWO The Brand Book From there, we go on to develop core values, key sales messages and a strategic direction for your brand before presenting this back to you in the form of your very own tailored ‘Brand book’. Taking your brand on a journey, we delineate every step so you can see the progression from your core values through to how we will express them internally and externally. Remember - a ‘brand’ is an expression of what your business stands for. At every available opportunity, your customers ought to know what those values are. WHAT OUR CLIENTS ARE SAYING ABOUT US Real results. Hot Mustard were a true partner in the development of our modernised brand positioning, identity and guidelines. Their genuine passion for our business was evident from day one, and we greatly appreciated the collaborative way in which they worked, making sure our voice was heard and our business needs were met. Our team have implemented the new brand identity successfully into all parts of our business, showing how well the team at Hot Mustard listened to our requirements and created a sustainable brand that we are immensely proud of. KATIE NOBLE Managing Director, Allied Medical Let’s start your new brand journey Get in touch to learn more about how we can help ignite your brand. LET'S CHAT Thank you. One of our team will be in touch.

  • CORSON MAIZE | ‘COME ON OVER’ | Hot Mustard

    < CORSON MAIZE | ‘COME ON OVER’ Come on over and grow with us. Overview A targeted testimonial campaign to convince maize growers not growing Corson Maize seed to ‘come on over' and grow with Corson Maize by sharing the stories and experiences of existing growers. < ALL CASE STUDIES >

  • TE PARI BRAND EVOLUTION | Hot Mustard

    < TE PARI BRAND EVOLUTION Garage workshop to global exporter. Overview A family owned, iconic New Zealand business shows impressive organic growth and acquires other iconic NZ brands that risk weakening the parent brand. Te Pari is truly a classic New Zealand rural garage workshop to global exporter story and we are proud to have shared and contributed to almost every stage of their journey. Faced with an ageing brand and a complex brand hierarchy battle with acquired brands, we embarked on an exercise to bring all the brands in line with the parent brand. The depth and breadth of this project encompassed a complete overhaul from logo revision, model convention across all ranges and models, to product design detail. In a ‘tip of the hat’ to one of the world’s greatest brands Apple, we applied a simple product suite approach that is recognisable as distinctly Te Pari, making Te Pari one of the most successful brands in New Zealand agriculture today. Through our understanding of the Australian market we’ve helped them to grow their footprint there - as well as other markets globally including the US. < ALL CASE STUDIES >

  • BEATTYS | Hot Mustard

    < BEATTYS Marketing for global growth. Overview Recognised as NZ’s leading driveline manufacturer since 1963, Beatty’s have a well-established brand and reputation in market. We were challenged to position the business for global growth, resulting in a new product and category hierarchy, and the development of a sustainable and scalable marketing plan. Leveraging the hyper targeting capabilities of digital channels including Google Display, Social Media, SEM and eDM’s, we created a cohesive suite of assets tailored to specific industries and regions delivering a measurable increase in lead generations in both local and global markets. < ALL CASE STUDIES >

  • Real Creative Solutions | Hot Mustard | Campaigns, Social Media, Video & More

    Be seen, heard, and loved with Hot Mustard's creative campaigns, video content, and more. Differentiate, inspire, and engage with our unique ideas. CREATIVE Real creative. Real easy. Creative solutions to take your business further. ENQUIRE Everything is the same without an idea! The fundamental principle of marketing is for your message to be seen, heard, loved and remembered. Campaigns, video content, social media, trade show exhibits and even your reception area - what differentiates your brand, inspires, engages, entertains, thrills and encourages participation more than anything else? The idea! 1/4 What exactly is creative? Essentially creative is the ‘idea.’ The ‘idea’ is how we express your message visually through images and words. It’s how we are planning to position your business or product and how we will use the idea to connect with your audience. We separate creative from design to present the idea in its purest form and we do this with a simple and cost effective process called scamping. The creative journey. Our approach to solving your creative problem is simple. We take you on the creative journey from the very moment we take the brief. We understand the importance of getting it right from the get-go. With this in mind we’ve designed a simple process to get the creative idea across the line before too much time is invested in developing it. Once we have the brief and the market analysis and/or research (if required) is completed, our creative team hand scamps options representing purely the creative idea - without the distraction of design and photography. Once you have chosen your preferred idea we can progress to the next step - designing the components and extending the idea across the selected media channels. This approach ensures that we have your buy-in on the creative from the start. While this is a nod to the old-school approach, is an efficient and cost effective way of working, and one our clients particularly enjoy. Creative brief Market analysis and/or research if required Initial creative ideas presented back Once approved the idea is expanded and media options presented Deadline met Meet your Creative Director, Jay Houghton "The idea is the most powerful of all tools." 'I've had an idea!' The famous words that have been the beginning or end of many great things depending on how you look at it. Jay has had a few, and it goes without saying that his first idea to make a career pursuing ideas for others was probably his greatest. Behind every great idea there should be logic though. In this day and age, logic would suggest the idea should perform two functions: getting attention, recall and eliciting a response. That's three - but hey, who's counting? LINKEDIN CREATIVE SERVICES We offer real help with... Branding Unique identity, messaging and visuals that differentiate you from your competition and capture your audience's attention. Campaigns Crafted, consistent and thought-provoking, we create campaigns that prompt action and deliver to your marketing objectives. Design Our in-house design and production team translates creative concepts into supremely polished assets, catering for digital or printed output. Enquire CTA Strip Need new, original ideas that engage your customers & deliver results? Get in touch with us, we have plenty of bright ideas. Choose an option LET'S CHAT Thank you. One of our team will be in touch.

  • ANIMATION | Hot Mustard

    ANIMATION SHOWCASE XXXXXXXX, XXXXXXXX, XXXXXXXXX. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam facilisis est non massa dignissim, pharetra cursus augue vehicula. Cras sed dui lacus. Pellentesque placerat odio ante, at auctor tortor pulvinar quis. Play Video Facebook Twitter Pinterest Tumblr Copy Link Link Copied Hover to play.. Enquire CTA Strip Need new, original ideas that engage your customers & deliver results? Get in touch with us, we have plenty of bright ideas. LET'S CHAT Thank you. One of our team will be in touch.

  • Real Authentic People | Hot Mustard | Meet Our Team.

    At Hot Mustard, our people are approachable, available, and easy-to-deal-with. Meet the team that makes our solutions real. OUR PEOPLE Real help. Approachable, available and easy to deal with. MEET OUR PEOPLE WHO ARE WE? We are authentic. We are genuine. We are all about personal interaction. We love to meet our customers face-to-face. There's no location too remote - we'll come to your workplace anywhere in New Zealand. We don't hesitate to pick up the phone or jump on a video call. We're genuine, all-round good sorts who love what we do and do what we say. We challenge the status quo. We are innovators. Our highly skilled and experienced team bring their passion and insights to the table to create industry-leading solutions for our clients. It’s our collaborative approach that defines our way of working. This, combined with the skill and mobility of our people, is what will get your creative, marketing and digital projects to the next level. We are constantly developing new ways of working, to meet the demands of an ever-changing world. We like to do good work. We also like balance. With offices in a beach-side suburb, we make the most of lunch time walks on the beach. We value all staff having a free carpark and we appreciate the coffee, fruit boxes and cakes! We travel the world bringing back fresh ideas, we prioritise our families, and with an average tenure of 12 years, we genuinely like each others company! OUR TEAM Real people are at the heart of what we do . MANAGING DIRECTOR Paul Bell Phone Mail PRODUCTION DIRECTOR Nickie Miles Phone Mail CREATIVE DIRECTOR Jayson Houghton GROUP ACCOUNT DIRECTOR Natalie Allen Phone Mail ACCOUNT DIRECTOR Annette Nortje Phone Mail SENIOR ACCOUNT MANAGER Laura van Orton Phone Mail ART DIRECTOR / DESIGNER Kirsten Tierney STUDIO MANAGER / DESIGNER Kelsey Soar DESIGNER Rowan Berger SENIOR PROJECT MANAGER Jolene Hellund Phone Mail FINANCIAL CONTROLLER Warwick Everall FINANCIAL CONTROLLER Olivia Yang Let's chat. We're a friendly group of real people, who love to talk all things marketing & creative. CONTACT US

  • Privacy Policy | Hot Mustard

    Hot Mustard - A marketing and digital agency with a difference. Read our Privacy Policy. Privacy Policy Introduction Hot Mustard Communications Ltd (referred to as ‘we’, ‘us’, ‘our’) complies with the New Zealand Privacy Act 2020 (the Act) when dealing with personal information. Personal information is information about an identifiable individual (a natural person). We help our clients to advertise and market their products and services, whether by print, mail, email or on websites. As a business, we are committed protecting the privacy of all individuals with whom we interact. We are committed to being transparent in our handling of personal information and processing personal information at all times in accordance with applicable privacy and data protection laws. This privacy policy sets out how we will collect, use, disclose and protect your personal information when you use our website ( www.hotmustard.co.nz ). This policy does not limit or exclude any of your rights under the Act. If you wish to seek further information on the Act, see www.privacy.org.nz . Who do we collect your personal information from? We collect personal information about you from: you, when you provide that personal information to us, including via our website and any related service, through any registration or subscription process, through any contact with us (e.g. telephone call or email), or when you use our services third parties where you have authorised this or the information is publicly available If possible, we will collect personal information from you directly. How we use your personal information? Except where required by law, we only use the personal information you provide for the following purposes: to market our services to you, including contacting you electronically, for example, by text or email for this purpose to deliver the specific information or services you have requested. For example, if you have requested further information on our services through our website to respond to communications from you, for example if you have submitted an enquiry or complaint through our website to improve the services and products that we provide to you to conduct research and statistical analysis (on an anonymised basis) to protect and/or enforce our legal rights and interests, including defending any claim We will only use the email address or phone number you provide to us to respond to that request. Without your express consent, we will not use your contact details for any other purpose. How we store your personal information? We are committed to ensuring your personal information is kept secure and confidential and not kept for longer than is necessary for the purpose they were processed. When your personal information is no longer necessary, it will be deleted. Disclosing your personal information We do not sell or rent any personal information about you to any third party. We may disclose your personal information to: another company within our group Including The Sales App Centre and Diamond Media any business that supports our services, including any person that hosts or maintains any underlying IT system or data centre that we use to provide the website or other services and products A business that supports our services and products may be located outside New Zealand. This may mean your personal information is held and processed outside New Zealand. Protecting your personal information We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, disclosure or other misuse. Accessing and correcting your personal information Subject to certain grounds for refusal set out in the Act, you have the right to access your readily retrievable personal information that we hold and to request a correction to your personal information. Before you exercise this right, we will need evidence to confirm that you are the individual to whom the personal information relates. In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction. If we do not make the correction, we will take reasonable steps to note on the personal information that you requested the correction. If you want to exercise either of the above rights, email us at pbell@hotmustard.co.nz . Your email should provide evidence of who you are and set out the details of your request (e.g. the personal information, or the correction, that you are requesting). Internet Use While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk. If you follow a link on our website to another site, the owner of that site will have its own privacy policy relating to your personal information. We suggest you review that site’s privacy policy before you provide personal information. Cookies We use cookies (an alphanumeric identifier that we transfer to your computer’s hard drive so that we can recognise your browser) to monitor your use of our website. We may use the information generated by cookies to: track traffic patterns to, from and on our website, measure how you use our website so it can be updated and improved, help display advertising to the appropriate users, and provide you with services or offers which we believe are relevant to you Should you choose to disable or block our cookies you can do this through your browser. Most browsers allow you to manage your cookie preferences from the browser settings. More information on how Google uses cookies and how to opt out of targeted advertising . Contacting Us If you have any questions about this privacy policy, our privacy practices, or if you would like to request access to, or correction of, your personal information, you can contact us at pbell@hotmustard.co.nz .

bottom of page